Contact information

Contact Information

Last Updated: October 2025

At Loki Hub, we’re always happy to assist you. Whether you have a question about a product, need help with your order, or want to share feedback, our team is ready to help.

1. Get in Touch

2. Customer Service Hours

Our customer support team is available during the following hours:

  • Monday – Friday: 8:00 AM – 6:00 PM
  • Saturday, Sunday & Public Holidays: Closed

Messages received outside working hours will be responded to promptly on the next business day.

3. Response Time

We strive to respond to all customer inquiries within 24 hours. For urgent concerns, please reach us via WhatsApp for the fastest response.

4. Social Media

Stay connected with us for updates, offers, and new arrivals:

5. Business Inquiries

For wholesale or partnership inquiries, please contact our team directly via email at info@lokihub.co.ke with the subject line “Business Inquiry”.

We appreciate your trust in Loki Hub — your reliable destination for quality home and kitchenware. We look forward to serving you!